Who we are
We only collect personal information about you when you provide it to us through completing an online form or by contacting us directly. This includes requesting our annual Catalog of Adventures, subscribing to our newsletter, downloading a Detailed Itinerary, requesting a reservation, or contacting us with questions by email, phone, or in writing. The type of information we collect about you after completing a form may include:
- Your name
- Your email address
- Your address
- Your phone number
- Information about your computer (e.g., your IP address and browser type)
Information about how you use our website (e.g., which pages you have viewed)If you request a reservation for a trip with us, we’ll ask you to complete a Trip Application form which asks for information such as:
- Birth date
- Emergency contact information
- Passport information
- Health conditions
- Dietary restrictions
- Arrival and departure information
- A signed Release of Liability and Assumption of Risk Agreement Privacy statements before disclosing any personal information to them.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Services do not address anyone under the age of 15. We do not knowingly collect personal identifiable information from children under 15. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
In order for us to confirm your travel arrangements you must provide all requested details with the balance of the trip price. Necessary details include full name as per passport, date of birth, nationality, passport number, passport issue and expiry date and any pre-existing medical conditions you have which may affect your ability to complete your travel arrangements. On some more demanding trips we also require you to complete and forward a Self-Assessment form. Your booking cannot be confirmed without provision of these details.
What we do with your information